Watercolour Brush Strokes | Hand Painted | Reusable FABRIC Wall Decals Eco Friendly | Peel & Stick | Watercolor Stripes Decals

Frequently Asked Questions

Decal Application Info

• Apply to a clean, smooth, dry and non-porous surface.
• Avoid applying to rough surfaces such as textured, rendered or bricked walls.
• DO NOT apply to painted surfaces where low-VOC, "Green", Teflon or silicone based paints "Wash & Wear" have been used.
• Freshly applied paint should be allowed to cure for a minimum of three full weeks before application to allow for out-gassing.
• Large decals to be stored flat at room temperature for 24 hours before application.
• NOT REUSABLE or REPOSITIONABLE
• Application Temperature > +10° C

Decals can be removed by simply peeling up an edge of the graphic with your fingernail and slowly peeling it from the surface without any damage.
A hair dryer can be used to assist in releasing the adhesive.

Shipping

We ship from Victoria, Australia.
As our items are made to order we allow 1-3 business days to process.

ESTIMATED SHIPPING TIMES:
🚚 Australia (Australia Post) - Usually 3-10 business days
✈ International (Airmail) - 10-30 business days

Orders sent via the standard default shipping option do NOT include tracking advice.

*Additional shipping upgrade options are available via checkout.

Kindly Note:
Estimate Only. Delivery times may vary. This does not include weekends, public holidays or customs delays.
If such delays occur please allow 4-6 weeks for your order to arrive.

Tracking Advise

Orders sent via the standard default shipping option do NOT include tracking advice.
*Additional shipping upgrade options are available via checkout.

If your order does not arrive within the estimated delivery time-frame please contact us, we’re always here to help.

Customs and Import Taxes

International orders may be subject to import taxes, customs duties and fees charged by the destination country.

International customers are responsible for all additional international fees and customs charges.

Import duties, taxes and charges are not included in the item price or shipping charges. Customs policies vary from country to country.

Please contact your local customs office for detailed information.

Little Cooper Lane does not take responsibility for any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery for international orders.

Christmas Orders

🎅 CHRISTMAS ORDERS 🎅
▪ Australian Customers: Place order(s) before Dec 4th
▪ International Customers: Place order(s) before Nov 20th

*Kindly Note: Estimate Only. Delivery before Christmas can not be guaranteed.
Due to the postal service facing high demand leading up to Christmas, additional delays may occur.

Return / Exchange Terms

The following items can't be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Colour not as expected (Colour Samples Available)
• Digital downloads
• Items on sale

Buyers are responsible for shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Refund of item(s) price only, minus 15% restocking fee.

CORONAVIRUS UPDATE

Due to the developing situation with COVID19, please be advised that there are expected delivery delays that may occur.

Keep up to date with the latest information from Australia Post via the link below:
https://auspost.com.au/about-us/news-media/important-updates/coronavirus

*Please note, our FREE default delivery option does not include tracking advise.
Delivery upgrades available at the checkout.

Thank you for your patience and understanding during this time.
Stay safe